Contact
Contact Us
Your journey with VISTAIXCASE matters to us.
Support Concierge
Email (Preferred)
shop@vistaixcase.comPhone Support
+852 5997 6735
Mon–Fri 09:00–17:00 PST
Connect With Us
Instagram: @vistaixcase
Response Commitment:
We aim to respond within 24 business hours on weekdays. For returns/refunds, a detailed response will be provided within 72 hours of receiving complete information.
We aim to respond within 24 business hours on weekdays. For returns/refunds, a detailed response will be provided within 72 hours of receiving complete information.
Registered Address
Vistaix LTD
SUITE 8220, 61 BRIDGE STREET
KINGTON, UNITED KINGDOM HR5 3DJ
*Please contact support for an RMA number before returning items to ensure proper processing.
Quick Assistance
- Order Status: Log in to your account for live updates.
- Returns: Requests must be submitted within 30 days of delivery.
- Damages: Please report transit damage within 48 hours with photos.